Contact Us

Customer support goes far beyond answering the phone.  From accurately gathering your requirements through conceptualization, software, design, integration, environmental testing and agency approvals, we will be there to support your most challenging requirements.

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If you would like a sales representative to contact you, please email sales@tracewell.com or call us at 800.848.4525.

For product literature, downloads are available in PDF on the standard platforms pages or by going directly to the datasheets for a complete list. 

For support or customer service, please email customerservice@tracewell.com.


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CUSTOMER SERVICE

Tracewell's team oriented atmosphere provides comprehensive customer support throughout the project life cycle.  We continually invest in the capabilities that allow us to provide better, faster and more flexible service to our customers.  We understand the importance of customer satisfaction and are dedicated to providing superior support before and after the sale, ensuring all of your specification are met and maintained.  We are committed to exceeding your expectations.

For support or customer service please email customerservice@tracewell.com

Toll Free Phone:  800.848.4525

Mailing Address

Tracewell Systems, Inc
567 Enterprise Drive
Westerville, Ohio 43081

614.846.6175 phone
800.848.4525 toll free
614.846.2903 fax

Mike Long
P: 614-846-6175 ext 207
Mlong@tracewell.com

Systems
Tim Tipton
P: 562-508-0101
Ttipton@tracewell.com

RBS Sales
Heidi Rissi
P: 319-389-2996
hrissi@tracewell.com

E-Tools Sales
Jeff Sterling
jsterling@tracewell.com

Headquarters
Rob Harris
P: 614-846-6175
P: 800-848-4525
Rharris@tracewell.com